Operations Manager for USAID DRC LCSM

The USAID DRC Localization Capacity Strengthening Support Mechanism (LCSM) aims to enhance the capacity of local actors in the DRC to lead and sustain development efforts. The program will focus on building technical, organizational, and leadership capacities among local partners, including civil society organizations, government institutions, and private sector entities. The Financial and Procurement Manager will oversee all financial and procurement activities for LCSM, ensuring financial integrity, compliance with USAID regulations, and efficient use of project resources.  

This position is contingent upon winning a contract award.   

Responsibilities: 

Operations and Logistics:

• Oversee the daily operations of the project, ensuring smooth implementation of activities.
• Implement operational policies, procedures, and systems to streamline project operations.
• Manage project logistics, including office administration, travel arrangements, and procurement of goods and services.
• Ensure effective office inventory management, office and IT asset tracking, and office supply replenishment.
• Oversee the project’s IT infrastructure, ensuring that appropriate technology and systems are in place for efficient communication and operations.
• Support the development and submission of periodic operational reports to USAID and the Chief of Party.

• Manage recruitment, onboarding, and personnel management processes for local staff, ensuring compliance with local labor laws and USAID requirements.
• Implement HR policies, including performance management, staff development, and retention strategies.
• Ensure that all personnel files are properly maintained, and that employee benefits, compensation, and payroll systems are operating efficiently.
• Oversee the management of consultant contracts and short-term staff.

• Contribute to the development and oversee the implementation of security policies and procedures to ensure the safety of project staff and assets.
• Liaise with USAID, local authorities, and security experts to ensure compliance with security protocols, particularly in high-risk areas.
• Contribute to the development and implementation of risk management strategies to address operational challenges and risks that may arise due to local context or security issues.

• Contribute to budgeting, forecasting, and financial reporting regarding operational costs.
• Ensure that operational procedures are in line with approved budgets and financial policies.
• Work closely with the Finance and Procurement Manager to track and monitor operational expenditures.
• Support the Finance and Procurement Manager to ensure that procurement activities follow USAID and organizational guidelines, including competitive bidding and vendor management.
• Support the development of requests for proposals (RFPs).
• Support vendor selection processes and manage relationships with external contractors, suppliers, and service providers, ensuring compliance and timely delivery of services and goods.

Qualifications: 

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field. Master’s degree preferred.  
• Minimum of 7 years of experience in financial management, accounting, and procurement, preferably with USAID-funded projects.   
• Fluency in English and French; knowledge of local languages in the DRC is a plus.   
• Strong knowledge of USAID financial management policies, procurement rules, and regulations.   
• Experience in financial capacity building and working with local partners in development contexts.   
• Proven ability to develop and manage budgets, financial forecasts, and financial reports.   
• Proficiency in financial software. 
• Strong interpersonal skills and the ability to work effectively in a multicultural team environment.   

Making Cents International is a certified B Corporation, founded on the principles of social entrepreneurship. Since 1999, we have supported the well-being of youth and adults globally through high-impact programs that bolster those who serve people living in vulnerable contexts in low- and middle-income countries. As a purpose-driven small business, we have implemented more than 130 projects in over 60 countries and are a trusted partner to public- and private-sector clients who benefit from our expertise and broad industry exposure.

Making Cents International is an equal opportunity/Affirmative Action employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics.